Right of withdrawal

  • After receiving the returned products, Babboe will assess the condition of the products
  • Babboe will pay back the amount of the products at the latest within 14 days from the day of receiving the cancellation notice
  • Please send products back in the original package

The Customer has the possibility to terminate the Distance Agreement related to the purchase of a product during a 14-day cooling-off period, without stating reasons. Babboe may ask the Customer about the reason for withdrawal but cannot force the Customer to state his/her reason(s). The cooling-off period starts on the day after the Customer, or a third party designated by the Customer in advance, and who is not the carrier, has received the product. To exercise the right to cancel, you must inform us: Babboe B.V., Koedijkerweg 12 A, 3816 BV Amersfoort, The Netherlands. By phone at +31 33-7410740 or by email at info@babboe.co.uk of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before thecancellation period has expired.Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least ex-pensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than

  1. 14 days after the day we receive back from you any goods supplied, or
  2. (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
  3. if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them overto us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Read more about the right of withdrawal in the terms and conditions.

Please find the standard form of withdrawal below:
» Annex I: Standard form for withdrawal