Suitable for cargo bike variant:Big, Big-E, Dog, Dog-E
Is the expected delivery time accurate?
Yes, the expected delivery time that you see here accurately reflects our current estimations. However, the expected delivery time is an estimate and can vary by product. If the expected delivery time changes, this will be automatically updated on the website. So you will always see the current estimated delivery time on our website. Our customer service team will also direct you to the website to answer any questions you have about delivery times.
Can the expected delivery time change?
Yes, the expected delivery time can change. Due to unforeseen circumstances, it will sometimes take longer (or shorter) than initially expected to deliver a product. Should that be the case, then the expected delivery time will be updated right on our website.
Can I reserve a product?
No, unfortunately you cannot reserve a product. Only the products we currently have in stock can be ordered. This is to avoid disappointing you if it turns out that the product isn't actually able to be delivered.
Want more information? See the FAQs about delivery times.